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Privacy Policy – Auction House Japan

The administrative board of Auction House Japan, not only understands but also respects the importance of your privacy and has devised rules pertaining to which we shall never provide access to your information to any uninvolved third party without prior consensus. All information received from our valued customers is voluntary, received via our registration and contact forms. It is recorded on our highly protected server and is used only for the purpose of contacting our customers and handling their orders.

What Information is collected?
We ask customers for the necessary information at time of registration, order placement or submission of form on the website. The required information at the time of registration or form submission are:

1. Name
2. Email address
3. Phone number

The website can, however, be browsed anonymously as well.
According to the compliance norms, we utilize cookies and/or web beacons to refine the viewership experience, compile generalized visitor information and also track the website’s traffic. For more information regarding cookies and how they are used, refer to the ‘Do We Use Cookies’ section below.

How Do We Use Your Information?
The information provided to us by customers is only used for the following purposes:
1. To improve our overall process and assistances (based on information in addition to feedback we receive from our valued customers).
2. To improve our customer service (the information helps us in responding to and resolving all customer service queries efficiently).
3. To process transactions.
Customers’ information, whether public and private, will never be sold, substituted, transferred, or provided to other companies for any purpose, excluding the delivery of purchased products or services as requested, without the customers’ absolute and prior agreement.

Do We Use Cookies?
Yes, we do use cookies actively. Cookies can be defined as small files which a website or its service provider transmits to your computer’s hard drive using your Web browser (if you allow the transmission) which allows the websites or individual service providers’ systems to identify your browser, capture and retain certain information. We utilize cookies to recognize and remember your preferences for any future visits, collect relevant data concerning site traffic and interface so that we can further improve our website in terms of website visitor experiences and tools for future use.

Your Consent and Agreement
By using our website, you provide your consent in accordance with our privacy policy.

Contact Details
For questions or queries concerning the privacy policy, you can contact us.