Buy the Best Quality Japanese used Cars directly from Japan

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About Auction House Japan

What is Auction House Japan?What are your office hours?What languages can you do business in?What currencies do you accept?

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How to Buy Used Cars

How can I buy cars through Auction House Japan?What is FOB cost?What is CIF?What is AHJ’s Lowest Price Guarantee?How can I reserve my car?How long will my car be reserved for?What is Add to Cart?

How to Verify Vehicles in AHJ Inventory

How many vehicles are present in AHJ inventory?How can I verify if someone is falsely claiming number of vehic

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Inspection & Verification of Vehicles

What firm does inspection for cars purchased through AHJ?How many types of inspections are offered for cars purchased th What is Inspection Report?What parameters are considered while inspecting a car?Is inspection necessary before & after shipment of my car?Is the inspection report globally accepted?Are the vehicles listed on AHJ inspected and verified?Are pre-shipment inspections mandatory?What if any alterations are proposed during pre-shipment inspec

Car Grading System

What is Car Grade?What Car grading system does AHJ follow?How do I know the grade of my car?What is the criteria for car grading?

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Kuruma Kensa

What is Kuruma Kensa?Is the Kuruma Kensa report trusted and recognized worldwide?

Payments & Invoices

How do I make payments to Auction House Japan?What is the bank form & invoice?What is the IBAN Code for your bank account?How can I get my bank form & Invoice?How do I get an updated invoice if I make a partial payment for an order?How do I upload the bank receipt for my payment?Can I make payment in my local currency?Can you provide me with a receipt for my payment?How long does it take for my bank remittance to be transferred to your bank account? What if the bank remittance is not transferred to your account in time?What if my country limits the amount of money transferred to another country?What payment plans does AHJ offers to its buyers?

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Cancellation & Penalties

Can I cancel my order for reserved cars?Will I be charged a penalty for cancelling a reserved order?What are the penalties if I fail to make payment before the dea Can I get a cancelled order back?

Bank & Currency Information

How to change the currency of payment?Why do I have to provide my bank name?Why do I have to provide the contact details of my bank manager

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How to signup

How to sign up at Auction House Japan?Why do I have to provide my WhatsApp number for signing up at A What should I do if WhatsApp calling doesn’t work in the countr What if I change my WhatsApp number?Is there a membership fee to join register at Auction House Jap What is a dedicated account manager?

Shipment & Tracking

How long will it take for the shipping vessel to reach my port?How can I see my vehicle’s shipping schedule?Is tracking information available for the shipping vessel?How can I see if the shipping vessel actually left as scheduled?What information do you need from me to begin booking a shipping vessel for my vehicle?What are consignee details?What are notifier details?

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Marine Insurance & Warranty

Do I get marine insurance for my cars?How much do I have to pay for marine insurance for each car?What damages does marine insurance cover?

Documentation

What documents am I supposed to receive from AHJ regarding my s What is the Bill of Lading?Can I get the documents delivered on an address different from Can I change the consignee address on the B/L after my vehicle Can I update the consignee address on the B/L before the shipme Can I track the documents that you will send me?Can I see scan of Bill of Lading, Inspection Certificate in my area?

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How to use Account Area

Where can I see my Vehicle purchase history?How can I change my payment options?How to change password?What to do if I forget my password?What to do in case of fraudulent emails?

Purchase vehicles worth ¥ 5,000,000 and get an amazing Toyota Vitz Absolutely Free!